Pollo Loco On 5009 A Arizona Mill Cir Tempe Az 85282 Complaint – Bad Customer Service

Subject: Bad customer Service
My Name: Berlin Duarte
My City: tempe
My State/Territory: az
Country: usa
My Complaint Against: Pollo Loco on 5009 a arizona mill cir tempe az 85282
Complaint Category: Food & Restaurants
Claim Amount (Approx.): 26
My Complaint Description:
I visit the store two day ago, I went to drive thru. My order total was of 26 dollars. I check my back statement today and pollo loco charged me three times the same amount. I call the store today during my lunch to resolve this issued, the person who answered the call told me to call back later because he was busy. I explained to him that it hard for me to be calling them due to am busy with work. He stated he had to check his computer in order to assist me but he did not had the time. I asked him for a phone number to complain due to is not my fault the made the mistake why do I have to keep calling them???

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