The Cozy Pineapple Complaint-Terrible Customer Service

Subject: Terrible Customer Service
My Name: Cndr
My City: Stamford
My State/Territory: CONNECTICUT
My Complaint Against: The Cozy Pineapple
Complaint Category: Home Services
Claim Amount (Approx.):
My Complaint Description:

My story is like all the others. The Cozy Pineapple was less expensive than Williams and Sonoma’s ladder but appeared to be exactly the same item. I waited three weeks past the time it should have been delivered and nothing arrived. I tried to call them and I heard the message, ” the service was too full and call back later.” I continued to try numerous times with no luck. I wanted to cancel the order before it was received.

When I checked the phone number, the operator state it did not exist. Now I am at the letter writing stage to cancel the order. Hope that works because I will dispute any charge through my Credit Card Company should they send this product now. The Cozy Pineapple needs to be shut down.

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