Pollo Loco On 5009 A Arizona Mill Cir Tempe Az 85282 Complaint – Bad Customer Service

Subject: Bad customer Service
My Name: Berlin Duarte
My City: tempe
My State/Territory: az
Country: usa
My Complaint Against: Pollo Loco on 5009 a arizona mill cir tempe az 85282
Complaint Category: Food & Restaurants
Claim Amount (Approx.): 26
My Complaint Description:
I visit the store two day ago, I went to drive thru. My order total was of 26 dollars. I check my back statement today and pollo loco charged me three times the same amount. I call the store today during my lunch to resolve this issued, the person who answered the call told me to call back later because he was busy. I explained to him that it hard for me to be calling them due to am busy with work. He stated he had to check his computer in order to assist me but he did not had the time. I asked him for a phone number to complain due to is not my fault the made the mistake why do I have to keep calling them???

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Mitsubishi Motors Australia Complaint – Leaking Shock Absorbers

Subject: Leaking Shock Absorbers
My Name: Leanne Aquilina
My City: Caloundra West
My State/Territory: Queensland
Country: Australia
My Complaint Against: Mitsubishi Motors Australia
Complaint Category: Automobiles
My Complaint Description:
20/ March 2017 advised by Service dealer of leakage, keep an eye on it

25 September 2017 regular Service dealer advised of leakage and check next service

27 February 2019 advised by regular Service dealer shock absorbers NEED replacing (under warranty)
Mitsubishi declined submission for repair stating leakage is within their guidelines. It doesn't matter they have been leaking for 2 years still within their guidelines

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Verizon Complaint – Cut My POTS Copper Phone Line

Subject: Cut my POTS copper phone line
My Name: Peter J
My City: New York
My State/Territory: New York
Country: United States
My Complaint Against: Verizon
Complaint Category: Mobile Companies
Claim Amount (Approx.): 960
My Complaint Description:
A Fence company cut my POTS copper phone line. Verizon refuses to reconnect the POTS line. A technician came out without equipment and said this is not VOIP and is a copper line he had no equipment to find or fix. Verizon scheduled dec ** for repair it did not happen. Contacted State Utility Commission. Woman said she would try to get it repaired. Also told me I may not have legal rights and have to except poor service with VOIP connection. During 2014 I was without power for four days and POTS line was the only thing that worked. I have had Verizon service since 1996. Verizon continues to bill me for service not provided. Please I pray you can fix this. They continue to call me only to sell me on VOIP service which I do not want.

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Elanco, Dr. Jennings; 2500 Innovation Way, Greenfield Indiana 46140 Complaint – Toxic Effect Of Capstar On 15 Year Old Cat Without History Of Renal Disease

Subject: Toxic effect of Capstar on 15 year old cat without history of renal disease
My Name: Trisha Walls
My City: Saint Augustine
My State/Territory: Florida
Country: United States
My Complaint Against: Elanco, Dr. Jennings; 2500 Innovation Way, Greenfield Indiana 46140
Complaint Category: Manufacturers & Dealers
Claim Amount (Approx.): 1902.77
My Complaint Description:
I gave my 15 year old Siberian Forest Cat, one tablet of Capstar, Lot Number C906896, Expiration Date of 02/2021. on 3/9/2019 late in the afternoon. Within an hour, he was projectile vomiting. By morning of 3/10/2019 he was having difficulty walking. I took him to Forever Vets on 3/11/2019. The Vet was Dr. Cunningham at Murbella site of Forever Vets in Saint Augustine, 904-515-5346. His first labs returned were a Creatinine of 7.4; BUN of 190. I was told he was in renal failure and this was probably chronic as he is 15 years old. I explained to Dr. Cunningham that this is a very healthy cat, that he was his normal self until an hour after getting Capstar for fleas. I was told that this is a safe medication with no renal side effects. It was decided to try IVF to rehydrate Frank, (my cat). I took him back the vet 4 days in a row for hydration and repeat labs. The first day of labs were 729.06, the second day was 404.77. third day was 329.72, fourth day was 219.52. His next follow up will be another 219.52. His labs were drawn again on day 3, which was 3/13/2019. His creatinine dropped to 5.1, BUN dropped to 109. His behavior was much better, he was eating, grooming himself and alert. The Vet suggested another day of IVF. I had decided if his labs were not better, I would have him put down as I didn't want him to suffer. however, his labs were better ! I brought him back for day four of IVF and meds. I told the Vet that I was convinced the flea meds caused a toxic effect with Frank, either and allergy or side effect. Day four, Frank gets IVF. labs are redrawn. His Creatinine is 2.4, BUN was down to 37. Phos, Ca and K were normal! I took Frank back for a follow up and to recheck his labs to see if his baseline renal function was impaired. On March 22, 2019, his labs were Creat 2.0, BUN 36. Phos, K, and Ca again normal !!! He did not have renal disease.

I did report this to Elanco at 1-877-352-6261, Case number 5060, Spoke with Dr. Jennings. At first Dr. Jennings was interested in the above. She requested product information. Lot number was C906896, Expiration date was 2/2021, purchase site was Walmart in Saint Augustine Florida.

My Vet, Dr. Cunningham also spoke with Dr. Jennings and relayed all the labs to her. My Vet also faxed all the lab results to Elanco, Dr. Jennings on March 22, 2019.

I spoke with Dr. Jennings on 3/27/2019. A lot has changed. First, she did not recall speaking with Dr. Cunningham. Second, she would not provide any follow up information regarding the above, only that the FDA has determine this medication is safe for cats. Third, I was initially told I would get a report of their findings regarding my cat, his reaction and the results of their investigation. Now I am told, I will be provided nothing. Fourth, I was told they "do" report to FDA, not that they did. No case number was assigned to this report other than the initial number I have. Dr. Jennings also denied getting the last set of labs on Frank. Dr. Jennings told me the cat had renal disease, I reminded her that the cat does not have renal disease as evidenced by his last two sets of normal lab values. What the cat had was renal impairment caused by a side effect of Capstar that gratefully was reversed by IVF and medical attention. Basically, flushing his system of the medication.

What do I want: Their website listed my cats reaction: Vomiting, lethargy. What the site does not say is to "take animal to vet". The packaging is also misleading. This medication is not safe for all animals, the packaging should list side effects that require medical attention. I also want reimbursed for my cats vet bills. Initially, I wasn't seeking reimbursement. I was only seeking confirmation that Capstar caused a toxic event or side effect that was detrimental to the cat. Dr. Cunningham even told me that in her years of experience she has never seen labs that were as bad as they were 7.4 and 190 go back down to normal. She agreed the cat had a side effect of this medication. Prior to this event, Frank was 100% healthy ! His labs are back to normal, he is regaining the weight he lost.

There is no listed email address for Elanco.

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Paxi/Pep Stores/RAM Courier Complaint – Parcel Was Lost By The Courier

Subject: Parcel was lost by the courier
My Name: Siphesihle Mngoma
My City: Durban
My State/Territory: Kwazulu-Natal
Country: South Africa
My Complaint Against: Paxi/Pep Stores/RAM Courier
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): R2400
My Complaint Description:
A sender sent 2 parcels to me, a big one and a small bag for what didn't fit on the big bag, on the 29th of November 2018. It was suppose to take 3 to 5 days according to the payment I made, but it took until the 10th December where I received the small parcel. My products sell as a combo of 3 items and the small parcel didn't have one type of product. Now there's nothing I can do with the small parcel without the big one. They keep delaying saying they'll call me back but they don't I have ro keep calling them again and again.
Paxi tacks the parcels and use Pep stores as collection points and RAM courier delivers the parcels.
Paxi can no longer track the parcel which means RAM lost my parcel and they costed me a lot of business.
Original point: Ladybrand
Destination: Durban Queen Street
The are arrogant, they said they won't deal with the receiver, but the sender, while the sender says they don't her any feedback she has to move back and forth trying to contact them.

My contact 074 280 7088
My partner 078 843 9444

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