Uhaul Union City Tennessee Complaint – Not Assisting Customer With All Options To Save Money

Subject: Not assisting customer with all options to save money
My Name: Harriot
My City: Indianapolis
My State/Territory: Indiana
Country: USA
My Complaint Against: Uhaul union city Tennessee
Complaint Category: – Select –
My Complaint Description:
I am making a complaint for my niece weather she files a complaint or not I am very disappointed with the uhaul company I feel that weather they are corporate or franchisee they need to reach out and help the families with the best prices available for the customer not the company. Below is a portion of my story.
Well update on my niece and her family they finally relocated closer to her mom and dad in Tennessee. Rich found a new job and they finally found a house to rent so far things as re looking up. However I want to say that I am so disappointed with the uhaul company for not giving out information they called for a quote and uhaul gave them a quote when they got there to pickup the truck they found out there was hidden fees and they could have just gotten the truck for one day and it would have been a little cheaper but the size they needed wasn't available now in Illinois bait and switch just saying I will never use uhaul again for anything I too have had this kind of experience anyway with the relocation rental of the house and now the 3 times the cost. They have reached out for help I'm sending them a check for food but if you feel compelled to help this beautiful family please donate to the DeRosia family thank you in advance and God bless you

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Staff Complaint – Temperature

Subject: temperature
My Name: Yolanda
My City: san jacinto
My State/Territory: ca
Country: us
My Complaint Against: Staff
Complaint Category: Others
My Complaint Description:
Too Cold inside. I predict the temperature is always less than 50 degrees. Can not eat comfortable inside. I have complaint to staff at several visits, but they say they have different people working with different issues.

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El Pollo Loco Complaint – Gift Card

Subject: Gift Card
My Name: Arline
My City: North Hollywood
My State/Territory: CA
Country: USA
My Complaint Against: El Pollo Loco
Complaint Category: Food & Restaurants
Claim Amount (Approx.): $25
My Complaint Description:
I have a $25 El Pollo gift card that cannot be used because the number is not recognized. I tried to verify the number online and on the phone and it still does not work. Since then I have called
El Pollo corporate office 4 times and was told someone would contact me. I have also emailed,
and contacted them through Twitter and Facebook. This has been going on for months and I
have not heard from anyone. I would like them to replace the gift card with one that works. Thank you.

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ACE Car Rental Complaint – Jennifergirl1972@gmail.com

Subject: jennifergirl1972@gmail.com
My Name: Jennifer Chrysler
My City: Schenectady
My State/Territory: New York
Country: jennifergirl1972@gmail.com
My Complaint Against: jennifergirl1972@gmail.com
Complaint Category: – Select –
Claim Amount (Approx.): jennifergirl1972@gmail.com
My Complaint Description:
Ace car rental charged me fir pre authorization on a car Rental that I cancelled and refuse to admit charge and wont refund my money they're scammers

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NU Car Rental (dba Fast Track Rental Car) Complaint – NU Car Rental Complaint-Unlawful Charges

Subject: NU Car Rental Complaint-Unlawful Charges
My Name: Jackie
My City: Los Angeles
My State/Territory: CA
Country: USA
My Complaint Against: NU Car Rental (dba Fast Track Rental Car)
Complaint Category: Service Providers
Claim Amount (Approx.): $35+
My Complaint Description:
This is the worst car rental company I have ever used in my life. The entire experience was unprofessional, unpleasant and inappropriate. The office was supposed to be open when I got there, but there literally NO ONE at the desk. I and several other customers searched the premises to try to find a worker and asked the Westin if they knew where the attendants were. No one knew. After 30+ minutes, a front desk rep finally showed up.
1) First, I paid for a Midsize care via Hotwire and when I got to the office in the Westin LA Airport location, their sales rep and the manager David said they had no cars whatsoever. I and several people had to wait several hours before we could get a car as they said they overbooked themselves.
2) David the manager was rude, unhelpful and and ignored my questions as well as others. It was INSANE.
3) When they finally had a car to give me, it was their smallest compact car that a previous customer didn't want as she also paid for a Midsize.
4) I took the car as I had several appointments and needed transportation
5) After a few days into my trip, while I was in Malibu, the vehicle received a ticket for expired tags!
6) I had no idea the vehicle they provided me had expired tags months prior to rental.
7) When I returned the vehicle, I took images of the ticket and expressed to David the manager that I was not going to pay for this ticket, this is not my responsibility and the vehicle plates are not my responsibility.
8) David said he would take care of the ticket and acknowledged it was their responsibility. Please note I have this on video as I figured this shady company would try to charge me.
9) I have now received a charge (a month after my rental car time expired) stating Fast Track/Nu Car is charging me $35 for getting a citation! This is INSANE AND FRAUD!!!!!

This company is a fraud and committing crimes. They are cheating their customers and their horrible customer service needs to be fired. Save your money, save your sanity and never rent from Nu Car / Fast Track Rental Car. You will have to take legal action to get your money back. This company needs to be denied their license to operate and should be jailed!

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