Scottsdale Healthcare Shea Complaint-Scottsdale Healthcare Shoddy Billing Practices

Subject: Scottsdale Healthcare Shoddy Billing Practices
My Name: Scottsdale-Healthcare-Billing
My City: SCOTTSDALE
My State/Territory: ARIZONA
Country:USA
My Complaint Against: Scottsdale Healthcare Shea
Complaint Category: Doctors & Hospitals
Claim Amount (Approx.):
My Complaint Description:

BEWARE of Scottsdale Healthcare’s billing practices. I gave birth in August at Scottsdale Healthcare Shea, never received bills for additional services (generally you receive separate bills from different providers within the hospital), but had paid my hospital copay. The reason I never received a bill was because Scottsdale Healthcare’s data entry had my address completely wrong in their system. Not just a little off – but WAY off. In retrospect, I recall the admitting person completely screwing up repeatedly, “Can you repeat that… was that 4521, oh no, it was 4152…” etc. The only reason I found this out was because I had another visit to the hospital and was provided with a printout from the hospital’s system with the completely inaccurate information. Even with this documentation, the hospital refuses to rectify.

In November, my account was sent to collections for nonpayment. RSI Collections never contacted me about the bill either and reported it on my credit under two separate collections accounts. RSI violated credit reporting laws in multiple areas as well.

After 15 years of absolutely spotless payment history and a 750 credit score, my score has now dropped to the low 600s because of these two collection accounts. Scottsdale Healthcare refuses to do anything because it was sent to collections. My family and I have been patients here for years with spotless payment history; but after complaining they basically treated me like some subprime mortgage borrower and refused to rectify the situation.

My FICO score is destroyed, and I am left virtually incapacitated credit-wise because some incompetent admitting person screwed up my address on data entry. I have disputed to the credit bureaus to no avail, since it was a valid debt – which I acknowledge and unfortunately paid the day following my awareness of the debt (a huge mistake, I now realize).

I have to undergo another sinus surgery, but I will NEVER go to Scottsdale Healthcare again and I will NEVER take my family there again. What this means is that I unfortunately have to find a new ENT doctor that will perform the surgery at a hospital other than SHS.

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Rogers Memorial Hospital – Oconomowoc, WI Complaint-Nothing Good About It

Subject: Nothing Good About It
My Name: Sarah
My City: OCONOMOWOC
My State/Territory: WISCONSIN
Country:USA
My Complaint Against: Rogers Memorial Hospital – Oconomowoc, WI
Complaint Category: Doctors & Hospitals
Claim Amount (Approx.):
My Complaint Description:
This place was horrible. They didn’t have good communication. The staff were not nice at all. The staff were very rude and pushy. They made me feel uncomfortable. They weren’t very organized and the place seemed very depressing and gray and dirty. I recommend not going to this hospital. It was a very unpleasant place to be.

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Portsmouth Naval Medical Center Complaint-Need Contact Number

Subject: Need Contact Number
My Name: Principissa
My City: Chicago
My State/Territory: Illinois
Country:USA
My Complaint Against: Portsmouth Naval Medical Center
Complaint Category: Doctors & Hospitals
Claim Amount (Approx.):
My Complaint Description:

I need to get a copy of my son’s birth records for an upcoming appointment at the end of next month. Their web page only comes up as an error and the phone number I have for their records department is wrong. Does anyone know the correct contact information (phone number)/website so that I can obtain these copies? Thanks.

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Healthport – Cleveland Clinic Complaint-Health Records

Subject: Health records
My Name: Carole
My City: CLEVELAND
My State/Territory: OHIO
Country:USA
My Complaint Against: Healthport – Cleveland Clinic
Complaint Category: Doctors & Hospitals
Claim Amount (Approx.):
My Complaint Description:

On April 9, 2008 I requested my husband’s health records from Cleveland Clinic to be sent to Vanderbilt in Nashville. His appt was on April 23 at Vanderbilt. I had them sent to my house because they could not guarantee them being sent there on time. On the authorization form in small print, it says “I understand the recipient may be charged for the service.” Well, I get a bill for $103 for these records.

I feel they should inform you of the price before you get them. I would not have ordered them had I known the price. I would have changed the appt for a time that I know the records would have arrived in ample time at Vanderbilt. I am sure if they were sent to Vanderbilt they would not charge them that much. Plus, they outsourced this to Healthport in Alpharetta, Georgia. All this bs about privacy issues and they send our personal records through another agency.

Due to my husband’s several surgeries, this hospital has received thousands of dollars, you would think this service would be free. He has a surgery coming up in at Cleveland this month, I feel like getting it done at the other hospital since it is closer and they want our business. I have to pay to stay in Cleveland, plus the deductibles, the travel to Cleveland (700 miles), add another $103 for bs. My husband’s condition is so complicated we only have a few healthcare facilities that can do the surgery.

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Elmwood Nursing And Rehab Center Complaint-Horrible Nursing Home Berkeley California

Subject: Horrible Nursing Home Berkeley California
My Name: Ralph
My City: Los Angeles
My State/Territory: California
Country:USA
My Complaint Against: Elmwood Nursing And Rehab Center
Complaint Category: Doctors & Hospitals
Claim Amount (Approx.):
My Complaint Description:

This facility located at 2829 Shattuck avenue in Berkeley, California is a horrible nursing home that doesn’t care about patients. Carpets are old, filthy & disgusting. Patients are frequently seen urinating on the carpets and no cleaning takes place. The curtains in patient rooms have not been washed for years. The floors are dirty. The staff is for the most part fat, old & overweight.

The food is unhealthy & consists of red fruit punch, fried chicken nuggets, white rice, nasty cold slaw, vomit looking side dishes that resemble dog food. No freshly sliced fruit, no bananas, no grapes, no blueberries, no peaches or plums. No vegetables. There is a Berkeley Bowl directly across the streets and a whole goods 4 blocks away but the dietitian is incompetent and unqualified. The dietitian only cares about trying to find the cheapest worst foods for these poor frail ** senior citizens. Deserts are full of artificial flavors and colors, high fructose corn syrup, and chemicals.

The staff is filthy, the facility is filthy, they claim to be renovating. This is untrue as this facility has had the same dirty walls & filthy green carpet with a plethora of stains for over 3 years. The staff doesn’t talk to patients, the physical
therapy equipment is old, cobwebs and only for show. You cannot do worse than this facility. This place accepts Medicare & Medicaid but there is no oversight. A local, state or federal health inspection is needed. Dietary inspection is needed. No hot chocolate, no hot tea, no hot coffee is served. Patients are frequently seen laying in bed.

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