El Pollo Loco Complaint – Gift Card

Subject: Gift Card
My Name: Arline
My City: North Hollywood
My State/Territory: CA
Country: USA
My Complaint Against: El Pollo Loco
Complaint Category: Food & Restaurants
Claim Amount (Approx.): $25
My Complaint Description:
I have a $25 El Pollo gift card that cannot be used because the number is not recognized. I tried to verify the number online and on the phone and it still does not work. Since then I have called
El Pollo corporate office 4 times and was told someone would contact me. I have also emailed,
and contacted them through Twitter and Facebook. This has been going on for months and I
have not heard from anyone. I would like them to replace the gift card with one that works. Thank you.

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