Avianca Complaint – Avianca Charged To Credit Card Without Authorization

Subject: Avianca Charged to Credit Card Without Authorization
My Name: sks
My City: Daly City
My State/Territory: California
Country: USA
My Complaint Against: Avianca
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
I was surprised to see a $940.35 transaction on my credit card from "AVIANCA PN". I never used or purchased any tickets or service from this. When I talk to their customer service, they asked me to send all the details to their email ID "etktusa@avianca.com", and customer representative was taking this case very lightly as if they know it happens very often. I am not sure it is a FRAUD airlines and I have into an identity theft. Anyway the AVIANCA has not cooperated me about this transaction. I am going to dispute this with my Bank, but it is really a painful process to go with.

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Avianca Complaint – Avianca Charged To Credit Card Without Authorization

Subject: Avianca Charged to Credit Card Without Authorization
My Name: sks
My City: Detroit
My State/Territory: Michigan
Country: USA
My Complaint Against: Avianca
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
I was surprised to see a $940.35 transaction on my credit card from "AVIANCA PN". I never used or purchased any tickets or service from this. When I talk to their customer service, they asked me to send all the details to their email ID "etktusa@avianca.com", and customer representative was taking this case very lightly as if they know it happens very often. I am not sure it is a FRAUD airlines and I have into an identity theft. Anyway the AVIANCA has not cooperated me about this transaction. I am going to dispute this with my Bank, but it is really a painful process to go with.

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AEROFLOT Canada Complaint – Aeroflot- Canada- Horrible Staff- Is This Airline?

Subject: Aeroflot- Canada- Horrible Staff- Is This Airline?
My Name: ABCD
My City: TORONTO
My State/Territory: IDAHO
Country: canada
My Complaint Against: AEROFLOT Canada
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
I am trying to confirm reservation for my return journey. I am continuously calling them from last ten days to confirm booking on phone, email, fax. But it seems this Russian airline office in Toronto is ill-staffed. And their voice mail boxes are also full. The girls who work there hardly attend 3 to 4 calls in a day. Most of the time they are keeping the phone down and busy in their personal activities in office. It is difficult to get confirmation or even to talk to them.
I think this airline is more like a junk, ill-equipped, corrupt staff. They are complete rip off. I think they need to close down their business and go home.

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Acadia Air Tours Complaint – Better To Swallow Your Own Vomit!

Subject: Better to Swallow Your Own Vomit!
My Name: Exit99
My City: TRENTON
My State/Territory: MAINE
Country: USA
My Complaint Against: Acadia Air Tours
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
Acadia Air Tours? It should be called Acadia semi-drunk, sexist, racist, homophobe SCARE tours! If you're looking for a miserable experience that is just short of swallowing your own vomit this is the place! The owner is a huge scumbag! He can't possibly be from Maine because everyone else we met on our vacation was nothing like this idiot! Save your money and just take pictures from the top of Cadillac Mountain. They won't be from as high up but at least you'll be alive and will not have become exposed to a living Cro-Mag.

We could hardly believe this guy was allowed to be in business. He reminded us of the crooked sheriff from the movies. You know, the ones who ask, "How much you got?" when you inquire about the bill. This guy and his company managed to ruin what otherwise would have been a great visit to Bar Harbor, Maine. He hit on my wife while making derogatory comment about my nationality. Stay away. Far away. Trust us.

Follow up: For those asking for more details: While commenting on how a woman could never really learn to fly a plane, this guy makes comments about how my wife's "knockers" look like the hills we are flying over. He then tells me he's "just joking" and he knows how we "feather Indians can take a joke better than the dot heads".

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North American Airlines Complaint – Airline Re-Routes Flights

Subject: Airline Re-Routes Flights
My Name: R
My City: OAKLAND
My State/Territory: CALIFORNIA
Country: USA
My Complaint Against: North American Airlines
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
Be warned before booking with this airline. Their fares are good — substantially below other major carriers. However, it is my opinion that they will not hesitate to re-route your flight in order to maximize passenger load. We booked a non-stop roundtrip from Oakland to Maui. Would not have considered anything but non-stop because we were traveling with infant. We were advised a few months before trip that our return flight had been re-routed through Honolulu. I requested, but was not given, explanation. We decided to switch flights and return a day earlier in order to get non-stop.

The day of flight, the plane experienced mechanical problems. The delay was substantial. I believe this was due in large part to this new, relatively smaller carrier not having many, if any, extra planes (another reason to strongly consider major carriers). I wrote company TWICE to try to get explanation for re-routing of original flight. All they did was defend handling of the mechanical issue. No explanation of re-routing has ever been given.

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