Uhaul Union City Tennessee Complaint – Not Assisting Customer With All Options To Save Money

Subject: Not assisting customer with all options to save money
My Name: Harriot
My City: Indianapolis
My State/Territory: Indiana
Country: USA
My Complaint Against: Uhaul union city Tennessee
Complaint Category: – Select –
My Complaint Description:
I am making a complaint for my niece weather she files a complaint or not I am very disappointed with the uhaul company I feel that weather they are corporate or franchisee they need to reach out and help the families with the best prices available for the customer not the company. Below is a portion of my story.
Well update on my niece and her family they finally relocated closer to her mom and dad in Tennessee. Rich found a new job and they finally found a house to rent so far things as re looking up. However I want to say that I am so disappointed with the uhaul company for not giving out information they called for a quote and uhaul gave them a quote when they got there to pickup the truck they found out there was hidden fees and they could have just gotten the truck for one day and it would have been a little cheaper but the size they needed wasn't available now in Illinois bait and switch just saying I will never use uhaul again for anything I too have had this kind of experience anyway with the relocation rental of the house and now the 3 times the cost. They have reached out for help I'm sending them a check for food but if you feel compelled to help this beautiful family please donate to the DeRosia family thank you in advance and God bless you

Continue reading


World Financial Network Complaint-World Financial Network National Bank Is Selling Your Personal Information

Subject: World Financial Network National Bank Is Selling Your Personal Information
My Name: Max
My City: COLUMBUS
My State/Territory: OHIO
Country:USA
My Complaint Against: World Financial Network
Complaint Category: Finance & Investment
Claim Amount (Approx.):
My Complaint Description:

Have a Limited Card? A Victoria’s Secret Card? A Lane Bryant Card? An Express Card? The list goes on. World Financial Network National Bank handles these companies’ credit lines. Recently I received a long letter from World Financial Network National Bank (WFN). Since I couldn’t identify the company, I almost threw it out as junk mail or a phishing scam. But then I started reading it, and it said that if recipient didn’t respond by mail or phone their personal information would be sold to mail and telemarketers. Also, as of Feb. 2010 you will be charged $1.00/mo for print statements (the alternative: switch to online payment only).

I am really angered by this because: 1) this letter showed up with no way for me to identify what card it referred so as to purposefully look like junk mail so that I would throw it out without reading and responding; 2) It is repugnant to sell people’s personal information for marketing purposes, and it is a violation of the implicit trust between merchant and buyer.

I finally figured out that the card that I had with this company was for the Limited Ltd. But this company also holds accounts for the above-listed stores and more. I promptly cancelled my Limited Account as I believe this underhanded way of violating their clients’ confidence is disgusting. Anyone else who had this experience should call the company and voice their complaints over the phone and online. Stop this repugnant scam.

Continue reading


Southeast Toyota Finance Complaint-Avoid Financing Through Southeast Toyota

Subject: Avoid Financing Through Southeast Toyota
My Name: Terry
My City: Indianapolis
My State/Territory: Indiana
Country:USA
My Complaint Against: Southeast Toyota Finance
Complaint Category: Finance & Investment
Claim Amount (Approx.):
My Complaint Description:

I have never experience a place like Southeast Toyota finance. I co-signed for my son to get his first car and, believe me, it has been the most frustrating thing I’ve ever dealt with. He has been late 3 times in 2-1/2 years and each time I start getting calls from India 8 to 10 times a day trying to get me to go ahead and pay a payment on my credit card. They will harass to no end. The Indians are rude and they must be stupid because when you ask them for their name they will give you a name like Gary ** or Cathy **.

If they think I would make a payment to someone from India which gives me a phony name and let them have my credit card number then they are sadly mistaken. Also when you’re late they charge excessive late fees and extension fees etc. They even charge a fee for talking to you on the phone. We need some good lawyers to start a class action suit against them for their dishonest and bullish tactics. I would deal with them again for nothing!

Continue reading


Secured Capital Management Complaint-AKA Penn Warranty Corp

Subject: AKA Penn Warranty Corp
My Name: Steven
My City: Fort Worth
My State/Territory: TEXAS
Country:USA
My Complaint Against: Secured Capital Management
Complaint Category: Finance & Investment
Claim Amount (Approx.):
My Complaint Description:

Secured Capital Management AKA Penn Warranty Corp. I took my truck in the local dealership for a noisy grinding sound coming from underneath my truck. I gave them my warranty info. The dealership looks at the vehicle the next day and tells me that my truck needs a new transfer case – mine had a hole in it and was shot. I say OK good that’s covered by my extended warranty clearly in the paperwork – no problem right? – WRONG!

After a full week of run around and very rude agents over the phone (June 27th am – July 3rd pm), the warranty company finally says they will pay $900 for a transfer case and $50 for a drive shaft and up to $75/hr for labor but didn’t specify how much labor and NOTHING else (like the disposal fees the dealership charges and any other parts related to the fix)… I might be OK with this but…

Secured Capital told the dealership they have to purchase the parts from a Junk yard and gives them a number. Dealership calls the number. This place says they sell SALVAGED transfer case for 1200 and also that they don’t have one in stock. Dealer calls back warranty company with this info and a rude agent said he “doesn’t have time to talk to you” and transferred to another agent. This agent sarcastically says, “It’s funny that you say they don’t have the part when they just told me they do. Call them back” – hangs up the phone. The frustrated dealership calls me with this info, but is closing for the weekend and won’t be back in until Monday to try again.

The dealership tells me that a new, under warranty, transfer case is $1500 – $200 more than the place the warranty company says I have to buy the used one from, but will only cover $900 of it! Dealership says a drive shaft is $300 – $250 more than the warranty company says they’ll pay. $50 for a drive shaft? In what world? That means I would have to spend $850+ out of pocket on used parts and who knows how much on labor that no one will guarantee!

Dealership says that they cannot warranty a used component. Secured Capital’s terms state that they will not cover the same part twice – so if my used $1200 transfer case breaks I’m out of pocket the entire bill – again! I don’t have a problem with them not wanting to pay for the full price of a part; I know how it all works. But I do have a problem with them requiring I purchase the sub par parts from a junkyard for an outrageous amount that cannot be guaranteed! If you cover X amount, give me or my dealership X amount and let us figure out where to go from there. Don’t dictate where I purchase the parts from these are very flaky business practices!

With that being said, I’m still nowhere even if I did buy the part from the junkyard – they say they don’t have the part! Secured Capital says they do have the part and we must be crazy!? What?!?! Here I am a week without my vehicle and nowhere on a solution. My dealership cannot start work until they have the parts and a clear answer from the warranty company. I want Secured Capital to stand up to their claim, stop lying and being rude to me or my dealership, and give me the answers I need so that I can get my vehicle repaired!

Why is this too much to ask? I have never in my life had such horrible service and experience from a business! These people are rude, deceiving and are very blatant about not caring about me or my concerns. My humble opinion is to learn from my mistakes and never purchase a warranty from this company!

Continue reading