Avianca Complaint – Avianca Charged To Credit Card Without Authorization

Subject: Avianca Charged to Credit Card Without Authorization
My Name: sks
My City: Detroit
My State/Territory: Michigan
Country: USA
My Complaint Against: Avianca
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
I was surprised to see a $940.35 transaction on my credit card from "AVIANCA PN". I never used or purchased any tickets or service from this. When I talk to their customer service, they asked me to send all the details to their email ID "etktusa@avianca.com", and customer representative was taking this case very lightly as if they know it happens very often. I am not sure it is a FRAUD airlines and I have into an identity theft. Anyway the AVIANCA has not cooperated me about this transaction. I am going to dispute this with my Bank, but it is really a painful process to go with.

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