Avianca Complaint – Avianca Charged To Credit Card Without Authorization

Subject: Avianca Charged to Credit Card Without Authorization
My Name: sks
My City: Daly City
My State/Territory: California
Country: USA
My Complaint Against: Avianca
Complaint Category: Tours & Travels
Claim Amount (Approx.):
My Complaint Description:
I was surprised to see a $940.35 transaction on my credit card from "AVIANCA PN". I never used or purchased any tickets or service from this. When I talk to their customer service, they asked me to send all the details to their email ID "", and customer representative was taking this case very lightly as if they know it happens very often. I am not sure it is a FRAUD airlines and I have into an identity theft. Anyway the AVIANCA has not cooperated me about this transaction. I am going to dispute this with my Bank, but it is really a painful process to go with.

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